Working from Home

Training and FAQs for Remote meetings and Online Course

To access training for remote meetings and online courses via Blackboard, please do the following:

  1. Using GOOGLE CHROME as your browser
  2. Faculty & Staff NOT teaching courses:  
    • In the left column menu, click on Organizations
    • Click on ORG – School of Dentistry Training
    • Click on Clinic Essentials in the left navigation menu
    • The folder at the top contains all pertinent info
    • Webex is for meetings for UMB Community system ONLY
      • However, anyone/everyone can join your meeting.
      • NOTE: If you are discussing/presenting UMB-related proprietary information, please only invite UMB community system participants.
  3. Faculty teaching courses remotely
    • In the left column menu, click on Organizations
    • Click on Academic Courses COOP Plan
    • Webex is for meetings for UMB Community system ONLY
      • However, anyone/everyone can join your meeting.
      • NOTE: If you are discussing/presenting UMB-related proprietary information, please only invite UMB community system participants.
    • MyMediasite is for course lectures and recordings.
OIT FAQs and HELP 
  • Make sure you have the DUO app on your phone
  • Please email sodhelp@umaryland.edu for all technical issues.
  • Contact campus if you'd like your phone messages sent as email attachment. help@umaryland.edu OR 410-706-HELP (4357).
  • You can access the CITS links for Webex by clicking on the "i" button at the bottom of the Webex tutorial video.
  • If you have a UMB-SOD laptop, the password is Dental001.

VPN and Remote Desktop (work from home, on your office PC) ▾

To login to your office computer remotely, you will need to install the Palo Alto GlobalProtect VPN Client, is a web-based VPN client that is a secure method of accessing UMB computer resources.

To install  Palo Alto GlobalProtect, please follow the instructions below:

Palo Alto GlobalProtect Installation Instructions for Windows

  • Connect to https://umbvpn.umaryland.edu
  • You get redirected to WebAuth and are prompted to log in. Log in with your UMID and
  • A successful login takes you to the DUO Multi-factor Authentication (MFA) Prompt. Choose a method to complete DUO MFA
  • This takes you to the GlobalProtect Client download page. Download the appropriate GlobalProtect agent for your Operating System.                                 Most users will choose the Windows 64 bit GlobalProtect agent.
  • After the file downloads, Click on the arrow next to the downloaded file and click on
  • The installer Click Next when prompted.
  • Leave the installation folder at the default and click Next
  • Click Next to Confirm
  • Click Close when the installation
  • Click on the GlobalProtect icon in your lower right system tray. You can also open GlobalProtect from Program Files
  • Enter umaryland.edu as the portal address and click Connect
  • Log in with your UMID and
  • If you are prompted, choose a method to complete DUO MFA
  • You should now be connected to the Palo VPN

Palo Alto GlobalProtect Installation Instructions for Mac

  • Connect to https://umbvpn.umaryland.edu
  • You get redirected to WebAuth and are prompted to log Log in with your UMID and Password.
  • A successful login takes you to the DUO Multi-factor Authentication (MFA) Choose a method to complete DUO MFA
  • This takes you to the GlobalProtect Client download Download the Mac 32/64 bit GlobalProtect agent.
  • Open the pkg file
  • Chose Continue to proceed with the installation
  • Select GlobalProtect and GlobalProtect System Click on Continue
  • When the installation completes, you may be notified that the GlobalProtect system extension is blocked. Click on Open Security Prefernces
  • Click on Allow to allow the GlobalProtect extension
  • Enter umaryland.edu in the Portal Address field and click Connect.
  • Login with your UMID and Password
  • You are now connected to the Palo Alto GlobalProtect client
Accessing E-Mail

You can access your work e-mail at home simply by opening up your web browser (Internet Explorer, Firefox, Chrome, Safari) and going to Outlook.office365.com. Note: off-campus access may require Duo.

Make sure to enter your login with your complete email address (<username>@umaryland.edu).

You may receive a message that you are being redirected - this is normal.

Accessing Webapps/Dentalapps

If you need access to Axium or MiPACS from home, you can access it from any computer with internet access and web browser. Note: you must be connected to VPN to access Dentalapps (see instructions above).

Simply visit https://dentalapps.dental.umaryland.edu and press the Connect button (you do not need to enter a server name).

Enter Dental\UserName, Then your Network Password.

If you are having problems and cannot press the Connect button because it is grayed out, do the following:

  1. In Internet Explorer click Tools and select Internet Options from the menu.
  2. Select the Security tab and click on Trusted Sites, then click the Sites button.
  3. Then, add https://dentalapps.dental.umaryland.edu to the list of trusted sites.

Next Click the Sign in button

Next Click Axium Live button.

You should be presented with a Windows logon box, simply Click Connect, then OK

Login again user Network UserName and password. *You do NOT need the Dental\*

 

Image of axiUm Live Button