Patient Bill of Rights

Each patient is entitled to:

  • Considerate, respectful and confidential treatment;
  • Continuity and completion of treatment;
  • Access to complete and current information about his/her condition;
  • Advance knowledge of the cost of treatment;
  • Informed consent;
  • Explanation of recommended treatment, treatment alternatives, the option to refuse treatment and risk of no treatment and expected outcomes of various treatments;
  • Emergency, incremental and total patient care;
  • Treatment that meets the standard of care in the profession;
  • Access to a patient advocate who will appropriately communicate your experience.

To communicate your experience, please contact your clinic's patient care coordinator at the appropriate number below:

  • 1ST Floor Urgent Care, Oral Surgery: 410-706-8127
  • 2nd Floor Undergraduate Clinic: 410-706-8127
  • 3rd Floor AEGD Clinic: 410-706-1250 OR 410-706-4156
  • 3rd Floor Undergraduate Clinic: 410-706-8127
  • 3rd Floor Orthodontics/Pediatric Dentistry Clinic: 410-706-0768
  • 4th Floor Endodontics, Prosthodontics & Periodontics Clinic: 410-706-8111
  • 4th Floor PLUS & Special Care and Geriatrics Clinics: 410-706-8127
  • Universities at Shady Grove - UMB Health and Human Services: 240-665-6700