General Information: 410-706-7101 Toll-Free 866-787-UMDS
Overview Faculty and students take pride in the quality of care provided in University of Maryland Dental School. Dedicated staff help patients learn which patient care area is best suited to their needs. Dental and dental hygiene students provide the majority of the treatment, supervised by faculty engaged in teaching, research and patient care. At the Dental School, caring for patients--and caring about patients--are our goals. We provide complete family dental care while helping our patients to prevent dental disease. Before beginning any treatment, dental health care providers conduct a complete examination to determine the best course of dental care. Our faculty review and evaluate all treatment provided by students. Patient care may take longer, but personal attention and supervision are assured. Insurance The Dental School accepts insurance reimbursement as direct payment for services rendered. Patients customarily pay for their treatment at each visit. We need complete information about your plan, so bring your insurance card with you. We can submit claims to your insurance company to reimburse either you or the Dental School. For the most accurate information about coverage, check with your carrier or insurance manual for advice Top
Care for Adults It’s easy to register for adult dental care (age 16 and over). Call 410-706-7063 to make an appointment. At your first visit, we will tell you about our programs and perform your initial examination. Appointments are available at 9 a.m. or 1 p.m., Monday through Friday. After your first appointment, you will be assigned to a student dentist who will discuss with you the proposed treatment, its estimated cost, and the approximate length of time it should take to complete your care. To help determine where you should receive your dental care, ask to speak to a patient care coordinator. |
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Care for Children To register children for dental care (age 15 and under), call 410-706-4213 to make an appointment for a screening examination. Your child will be assigned to a student dentist or a specialist in training, depending upon your child’s needs. If your child needs emergency care, call 410-706-4213 any weekday to make an appointment. Top
Special Care for Special People The Special Care program meets the dental needs of the disabled. Children, teenagers and adults receive dental care in a area reserved for those with special medical problems. Call 410-706-7039 to make an appointment for Special Care. Top
Appointment Cancellation During normal working hours, call the number given to you by your receptionist. After hours, you may cancel an appointment for the next day by calling 410-706-7104. Top
Emergency Care If you are an active patient and have a dental emergency between 8 a.m. and 4 p.m. weekdays, call your caregiver. If you are unable to reach your caregiver, you may call 410-706-7101 for assistance. After 5 p.m. weekdays and holidays, active patients with a dental emergency, please call 410-706-7101 to speak to a resident on call. If you choose to be seen at the University of Maryland Hospital Emergency Room, you will be personally responsible charges of $150 or more. Adjustment to your Dental School account may be possible if the emergency is the result of complications to current treatment. Top
Infection Control Program All caregivers wear protective gloves, mask and eye coverage at all appointments to comply with infection control guidelines . All dental equipment, including dental drills, are sterilized before each use. Top
Directions and Parking - We’re Easy to Find We are conveniently located in downtown Baltimore. Patients may park in the Pearl Street garage on Fayette Street, west of Greene Street or in the Baltimore Grand garage at Paca and Fayette Streets. With validation from treatment areas, the cost for parking is $6 per visit . PATIENT DROP-OFF AREAS: are at the corner of Baltimore and Arch, and on Pine between Baltimore and Fayette. The Pine Street drop-off is equipped with a call button for those who need assistance. DIRECTIONS TO THE PEARL GARAGE: From Martin Luther King, Jr. Blvd (MLK), turn onto Baltimore St and proceed to Paca St. Turn left onto Paca St, staying in the left lane. Go one block to Fayette Street. Turn left onto Fayette St. Get into the right lane. Proceed past Greene St to the Pearl Garage and turn right, into the garage. Take a ticket as usual. When you leave the Dental School, you will still need to obtain a voucher from the receptionist to pay the lower patient parking fee. DIRECTIONS FROM THE PEARL STREET GARAGE TO THE DENTAL SCHOOL: Exit the garage. Make a right onto Fayette Street. At the crosswalk, cross Fayette Street and proceed down Arch street. (You will be walking next to the Dental School building.) Turn right onto Baltimore Street. Look for the double doors on your right. Take the elevator or stairs to the Atrium Reception. OVERFLOW PARKING: is available in the Baltimore Grand Garage at the intersection of Paca and Fayette Street. INFORMATION FOR DISABLED PATIENTS: There are parking spaces along Pine Street and on Baltimore Street for use by those with State issued disability permits. There is a patient drop-off and ramp on the Pine Street side of the school building. If you need assistance, press the assistance button at the access ramp.  
Light Rail/Metrorail:
There is a Light Rail stop nearby on Howard Street at Baltimore, as well as a Metrorail stop at Lexington Market. Transit Bus Service:
The following bus routes serve the Dental School: 1, 7, 8, 9, 11, 15, 20, 23, 31, 35, 36, 150. For additional Maryland Transit Administration information, go to their Web site. Top
Questions? If you have any special problems or questions, our Patient Care Coordinators are available to help you by phone. During normal business hours, Dental School operators are available at 410-706-7101. You may also contact Clinical Operations by phone (410-706-8125) or e-mail (clinicInfo@dental.umaryland.edu). Top
PATIENT BILL OF RIGHTS | Each patient is entitled to - Considerate, respectful, and confidential treatment
- Continuity and completion of treatment
- Access to complete and current information about his/her condition
- Advance knowledge of the cost of treatment
- Informed consent
- Explanation of recommended treatment, alternate treatment, the option to refuse treatment and risk of no treatment
- Emergency, incremental, and total patient care
- Treatment that meets the standard of care in the profession
- Access to a patient advocate
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Phone Numbers General Information | | | Local calling | 410-706-7101 | Toll Free calling | 866-787-UMDS | Appointments | | General Practices (care by Dental Students) | 410-706-7101 | Advanced General Dentistry | 410-706-2940 | Facial Pain (scheduled through Faculty Practice) | 410-706-7961 | Private Care "Faculty Practice" | 410-706-7961 | Special Patients | 410-706-7039 | Specialty Care and Referrals | | | Facial Pain | 410-706-2404 | Endodontics | 410-706-2860 | | Oral & Maxillofacial Surgery | 410-706-4010 | Orthodontics | 410-706-7803 | Pediatric Dentistry | 410-706-4213 | Periodontics | 410-706-0896 | Prosthodontics | 410-706-7952 | Emergencies Care for Regular Patients | | Call any time | 410-706-7101 | | Appointment Cancellation | | Call any time | 410-706-7104 | Or call the number given to you by your caregiver | GPs | | GP 2A and 2B | 410-706-7104 | GP 3A and 3 B | 410-706-7105 |
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